Privacy Policy

Welcome to oceanfooduae.com (“we”, “our”, “the Company”). We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or make purchases from our store.

1. Information We Collect

We may collect the following types of information when you interact with our website:

1.1 Personal Information

• Name
• Email address
• Phone number
• Shipping and billing address
• Order details

1.2 Automatically Collected Information

• IP address
• Browser type and device information
• Pages visited and time spent on our website
• Cookies and tracking technologies

1.3 Payment Information

We do not store or process your full payment details on our servers. All payments are securely processed through trusted third-party payment gateways.

All credit/debit card details and personally identifiable information will NOT be stored, sold, shared, rented, or leased to any third parties.

2. How We Use Your Information

We use your information for the following purposes:

• Processing and delivering your orders
• Providing customer support
• Improving website functionality and user experience
• Sending order updates and service-related notifications
• Fraud prevention and security monitoring
• Marketing communications (only with your consent)

3. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience. Cookies help us remember your preferences, analyze website traffic, and improve our services.

You may choose to disable cookies through your browser settings; however, some features of the website may not function properly.

4. Sharing Your Information

We do not sell or rent your personal information. We may share your data only with:

• Shipping and logistics partners (to deliver your orders)
• Payment service providers
• IT service providers (such as hosting, analytics, and security services)
• Legal authorities, when required by applicable laws or regulations

5. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, misuse, or loss. However, no method of transmission over the Internet is completely secure, and we cannot guarantee absolute security.

6. Retention of Information

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy or as required by applicable laws and regulations in the United Arab Emirates.

7. Your Rights

Depending on applicable laws, you may have the right to:

• Access your personal data
• Request correction or deletion of your data
• Withdraw your consent
• Opt out of marketing communications

To exercise any of these rights, please contact us using the details provided below.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the content, security, or privacy practices of these external websites.

9. Children’s Privacy

Our website is not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page along with the updated effective date.

11. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us:

Ocean Foodstuff Trading FZ-LLC
RAKEZ Business Zone
Al Nakheel Area, Ras Al Khaimah
United Arab Emirates

Phone: +971 568790637
Email: [email protected]
Website: https://oceanfooduae.com/

Thank you for choosing Ocean Foodstuff.