Privacy Policy

Welcome to urbanmiddest.com (“we”, “our”, “the Company”). We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or make purchases from our store.

1. Information We Collect

We may collect the following personal information when you interact with our website:

1.1 Personal Information

• Name
• Email address
• Phone number
• Shipping and billing address
• Order details

1.2 Automatically Collected Information

• IP address
• Browser type and device information
• Pages visited and time spent on our website
• Cookies and tracking technologies

1.3 Payment Information

We do not store or process your full payment details on our servers. All payments are processed securely through trusted third-party payment gateways.“All credit/debit cards details and personally identifiable information will NOT be stored, sold, shared, rented or leased to any third parties”.

2. How We Use Your Information

Your information may be used for the following purposes:

• Processing and delivering your orders
• Providing customer support
• Improving website performance and user experience
• Sending order updates and service notifications
• Fraud prevention and security purposes
• Marketing communication (only if you opt-in)

3. Cookies and Tracking Technologies

We use cookies to enhance your browsing experience. Cookies help us remember your preferences, analyze website traffic, and improve our services.

You may disable cookies through your browser settings, but some website features may not function properly.

4. Sharing Your Information

We do not sell or rent your personal information. We may share your information only with:

• Shipping and logistics partners (for order delivery)
• Payment processors
• IT service providers (website hosting, analytics, security)
• Legal authorities, if required by law

5. Data Security

We use industry-standard security technologies to protect your personal data from unauthorized access, misuse, or loss. However, no method of transmission over the Internet is completely secure.

6. Retention of Information

We retain your personal information only for as long as necessary to fulfill the purposes described in this policy or as required by UAE law.

7. Your Rights

Depending on your location, you may have the right to:

• Access your personal data
• Request correction or deletion
• Withdraw consent
• Opt-out of marketing communications

To exercise any of these rights, please contact us using the information below.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the content or privacy practices of these external sites.

9. Children’s Privacy

Our website is not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date.

11. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, you can contact us at:

UrbanFoods Trading FZ-LLC
Address:
Compass Building,Al Shohada Road, AL Hamra Industrial Zone-FZ Ras Al Khaimah, United Arab Emirates

Phone: +971509716854

Email: [email protected]

Website: https://urbanmiddest.com/